Expats’ Guide: Metro Manila Hotlines
In case of emergency, browsing through every page of the yellow page directory in search of an emergency number can be very tricky more especially when you’re in a serious hurry. Yes, there is the internet, but keeping track of those important contact numbers where you can easily find them is easy and very helpful at the same time. The Philippine government provides an array of emergency hotlines that can be contacted by the citizens for help or inquiries.
Here are the lists of National Capital Region Emergency Hotlines:
National Emergency 24-hour Hotline Number:
• 911
National Citizens Complaint Hotline Number:
• 8888
Disaster and Calamity and Public Safety:
• National Disaster And Risk Reduction And Management Council (NDRRMC) Hotlines
Trunklines: 911-5061 to 65
Operations Center: (02)911-1406, (02)912-2665, (02)912-5668, (02) 911-1873
• NDRRMC hotlines for Luzon
Office of Civil Defense – National Capital Region: (02) 421-1918/ (02) 913-2786
• PHIVOLCS
Trunkline: (02) 426-1468 to 79, local 124/125 (Seismology)
• Office of the Civil Defence regional office telephone directory
National Capital Region: (02) 913-2786 or (02) 421-1918
• Philippine National Police (PNP) hotline patrol
Hotline: 117
722-0650
Text hotline: 0917-847-5757
• Bureau of Fire Protection (NCR)
Direct line: (02) 426-0219, (02) 426-3812, (02)426-0246
• Philippine Coast Guard
Trunkline: (02) 527-8481 to 89
Action center: (02) 527-3877
0917-PCG-DOTC 0917-724-3682 (Globe)
0918-967-4697
• PAGASA:
Medical:
• RED CROSS
Hotline: 143, (02) 527-0000, (02) 527-8385 to 95
Disaster Management Office: 134 (Staff), 132 (Manager), 133 (Radio Room)
Telefax: 527-0864
Government Sectors:
• Department Of Interior And Local Government (Dilg)
0917-6279627
• Department of Social Welfare and Development (DSWD)
Text hotline: 0918-912-2813
Trunkline: (02) 931-81-01
Disaster Response Unit: 856-3665, 852-8081
Land Transportation and Public Sectors:
• Land Transportation Office (LTO)
Text LTO hotline: Text LTOHELP to 2600 (All networks)
Hotline; (02) 922-9061 to 66
• Land Transportation Franchising and Regulatory Board (LTFRB)
24/7 hotline: 1342
Text/Viber hotlines
+63917-550-1342
+63998-550-1342
• Metro Manila Development Authority (MMDA)
Hotline: 136
Trunkline: (02) 882-4150-77
loc. 337 (rescue)
255 (Metrobase)
319 (Road Safety)
374 (Public Safety)
320 (Road Emergency)
(02) 882-0925 (Flood Control)
• Department Of Transportation And Communications (Dotc) Central Hotline
Public Assistance Center: 7890
• Department Of Public Works And Highways (Dpwh)
Hotline: 165-02
Trunkline: (02) 304-3000
Road repair/maintenance: (02) 304-3713, (02) 304-3904
Express Ways:
• North Luzon Expressway (NLEx) hotlines
(02) 3-500
(02) 580-8900
• Subic-Clark-Tarlac Expressway (SCTEX) hotlines
Traffic Control: 0920-96-SCTEX (72839)
Trunkline: (02) 362-2246 / (02) 362-9997
• Skyway System hotline
Hotline: (02) 824-2282
Landline: (02) 776-7777
Globe: (0917) 539-8762
Smart: (0999) 886-0893
Sun: (0932) 854-6980
• South Luzon Expressway (SLEx) hotline
Hotline: (02) 824-2282, (02) 7763909
Laguna: (049) 508-7539, 502-8956
Manila: (02) 584-4389
0917-687-75390
• Customer Assistance:
Landline: (02) 888-8787
Globe-text only: (0915) 625-6231
Smart-text only: (0939) 500-6910
Sun-text only: (0923) 597-6105
• CAVITEX
(02) 825- 4004
Call and Text hotline: 0942-822-8489
• Southern Tagalog Arterial Road (S.T.A.R Tollway)
(043) 756- 7870
(043) 757-2277
Railways (MRT/LRT):
• Philippine National Railways (PNR)
Control Division: (02) 319-0044
• Light Rail Transit Authority (LRTA)
Pasay- 63 (2) 853-0041 to 60
Santolan- 63 (2) 647-3479 to 91•\
• Metro Rail Transit (DOTC-MRT3)
Control Center: (02) 920-6683, (02) 924-0054
Trunkline: (02) 929-5347
Traffic and Road Securities:
• Office for Transportation Security (OTS)
(02) 853-5249
0915-315-5377
• Manila Traffic Hotline
Front desk: (02)527-3087
Traffic Investigation: (02)527-3088
Trunkline: (02)527-3065
• Las Piñas Traffic Hotline
(02)874-5756
Investigations: (02) 874-3927
Traffic: (02)874-5754
• Mandaluyong Traffic Hotline
Traffic: (02)534-2993
Command Control Center / C3: (02)533-2225
Emergency: (02)588-2200, (02)588-2299
• Marikina Station Tactical Operations Center (STOC)
Hotline: 161
PNP: (02)646-1631
Traffic: (02)646-1633
• Pasig Traffic
Traffic: (02)641-1907
Command Control Center / C3: (02)643-0000
Trunkline: (02)643-1111
• Makati Public Safety Department
Command Control Center / C3: (02)870-1940, (02)870-1942
Traffic / Radio Room / Public Safety Department: (02)844-3146, (02)819-3270 to 71
Airports:
• Civil Aviation Authority of the Philippines (CAAP)
Operations: (02) 879-9112, 879-9110
• Manila International Airport Authority (MIAA)
Text hotline: 0917-8396242 (TEXNAIA)
Terminals 1, 2, and 4: 877-1109 local 2444
Terminal 3: 877-7888 local 8046
• Clark International Airport Corporation (CIAC)
Trunkline: (045) 499-1468
• Mactan-Cebu International Airport (MCIAA)
Operations: (032) 340-2486 local 1560
• Civil Aeronautics Board (CAB)
(02) 542-5234
• Maritime Industry Authority (MARINA)
Enforcement Office: 524-9126
Call and Text hotline: 0917-SUMBONG (7862664)
Manila Water Hotline:
1627
Write them on a piece of paper and keep them in your wallet, pin them in a cork board at your room, stick them on your office desk or have them saved in your phone contact for an easy access – you’ll never know when these digits will come in handy.
Source: gov.ph/emergency-hotlines
