{"id":7030,"date":"2016-07-28T12:00:25","date_gmt":"2016-07-28T04:00:25","guid":{"rendered":"http:\/\/primer.com.ph\/blog\/?p=7030"},"modified":"2016-07-28T18:29:07","modified_gmt":"2016-07-28T10:29:07","slug":"think-before-you-call-globe-charges-p5-for-911-calls","status":"publish","type":"post","link":"https:\/\/primer.com.ph\/blog\/2016\/07\/28\/think-before-you-call-globe-charges-p5-for-911-calls\/","title":{"rendered":"Think before you call: Globe charges P5 for 911 calls"},"content":{"rendered":"<p><span style=\"font-size: 12pt\">Globe subscribers should think before calling 911 once it\u2019s up and running next month, as the telecom giant will charge an extra P5 per call on top of their regular voice charges.<\/span><\/p>\n<p><span style=\"font-size: 12pt\">\u00a0<\/span><\/p>\n<p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7032 size-full\" src=\"https:\/\/primer.com.ph\/blog\/wp-content\/uploads\/sites\/14\/2016\/07\/globe-Php5-2.jpg\" alt=\"globe-Php5-2\" width=\"768\" height=\"403\" \/><\/p>\n<p style=\"text-align: center\"><em>NO PRANK CALLS. Or, at least that\u2019s the idea for all Globe Telecom subscribers. (Image grabbed from <a href=\"http:\/\/www.yugatech.com\/telecoms\/globe-to-charge-php5-upon-calling-911-hotline\/\" target=\"_blank\">yugatech.com<\/a>)<\/em><\/p>\n<p><span style=\"font-size: 12pt\">\u00a0<\/span><\/p>\n<p><span style=\"font-size: 12pt\">In a <a href=\"http:\/\/newsroom.globe.com.ph\/press-release\/corporate\/globe-telecom-ready-transmit-voice-calls-emergency-hotline-911-and-complaint\">statement<\/a> released yesterday, Globe General Counsel Atty. Froilan Castelo said that the extra charge was \u201csuggested by the government to discourage prank calls.\u201d<\/span><\/p>\n<p><span style=\"font-size: 12pt\">Castelo also said that \u201cGlobe Telecom is ready to transmit voice calls for emergency hotline 911 and complaint hotline 8888 on August 1, as directed by the government.\u201d<\/span><\/p>\n<p><span style=\"font-size: 12pt\">They are also hastening their system migration to allow Globe subscribers to send text messages to 8888, the government complaint hotline requested by President Rodrigo Roa Duterte. 8888 is Globe\u2019s primary customer service hotline.<\/span><\/p>\n<p><span style=\"font-size: 12pt\">The main reason for this move seems to be the number of hang and prank calls received on the Patrol 117 hotline. According to <a href=\"http:\/\/news.pia.gov.ph\/article\/view\/1141469428344\/sueno-to-public-no-test-prank-calls-to-911\" target=\"_blank\">this article<\/a> from the Philippine Information Agency, Patrol 117 received an average of 57 hang and prank calls per hour last year.<\/span><\/p>\n<p><span style=\"font-size: 12pt\">This, however, was not taken well by netizens. They fear that if you are ever in an emergency without load, you won\u2019t be able to call for help. Some also think that it\u2019s Globe Telecom\u2019s way of making money out of a 911 call.<\/span><\/p>\n<p><span style=\"font-size: 12pt\">911, first introduced in Davao City, will replace the current Patrol 117 emergency hotline, which will be linked to the Nationwide Emergency Response Center. It was largely successful, with a response time of 5 minutes.<\/span><\/p>\n<p><span style=\"font-size: 12pt\">8888, on the other hand, can be used by the public to report corrupt officials, underperforming government personnel, and unfinished government projects.<\/span><\/p>\n<p><span style=\"font-size: 12pt\"><em>\u00a0<\/em><\/span><\/p>\n<p><em>Source: <\/em><a href=\"http:\/\/www.rappler.com\/nation\/141158-globe-charge-911-calls-regular-voice-charges\" target=\"_blank\"><em>Rappler<\/em><\/a><em>, <\/em><a href=\"http:\/\/www.gmanetwork.com\/news\/story\/575348\/money\/companies\/globe-to-charge-p5-per-call-on-top-of-regular-voice-charges-for-911-calls\" target=\"_blank\"><em>GMA News Online<\/em><\/a><em>, <\/em><a href=\"http:\/\/newsroom.globe.com.ph\/press-release\/corporate\/globe-telecom-ready-transmit-voice-calls-emergency-hotline-911-and-complaint\" target=\"_blank\"><em>Globe Telecom Newsroom<\/em><\/a><em>, <\/em><a href=\"http:\/\/news.pia.gov.ph\/article\/view\/1141469428344\/sueno-to-public-no-test-prank-calls-to-911\" target=\"_blank\"><em>Philippine Information Agency<\/em><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Globe subscribers should think before calling 911 once it\u2019s up and running next month, as the telecom giant will charge an extra P5 per call on top of their regular voice charges. \u00a0 NO PRANK CALLS. Or, at least that\u2019s the idea for all Globe Telecom subscribers. (Image grabbed from yugatech.com) \u00a0 In a statement released yesterday, Globe General Counsel Atty. Froilan Castelo said that the extra charge was \u201csuggested by the government to discourage prank calls.\u201d Castelo also said that \u201cGlobe Telecom is ready to transmit voice calls for emergency hotline 911 and complaint hotline 8888 on August 1, as directed by the government.\u201d They are also hastening their [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":7032,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-7030","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-and-current-events"],"acf":[],"jetpack_featured_media_url":"https:\/\/primer.com.ph\/blog\/wp-content\/uploads\/sites\/14\/2016\/07\/globe-Php5-2-e1469701738463.jpg","_links":{"self":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/7030","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/comments?post=7030"}],"version-history":[{"count":1,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/7030\/revisions"}],"predecessor-version":[{"id":7033,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/7030\/revisions\/7033"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/media\/7032"}],"wp:attachment":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/media?parent=7030"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/categories?post=7030"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/tags?post=7030"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}