{"id":44999,"date":"2019-06-25T07:00:13","date_gmt":"2019-06-24T23:00:13","guid":{"rendered":"http:\/\/primer.com.ph\/blog\/?p=44999"},"modified":"2022-08-29T12:41:28","modified_gmt":"2022-08-29T04:41:28","slug":"grabfood-ph-to-implement-penalties-and-account-suspension-for-cancelled-orders","status":"publish","type":"post","link":"https:\/\/primer.com.ph\/blog\/2019\/06\/25\/grabfood-ph-to-implement-penalties-and-account-suspension-for-cancelled-orders\/","title":{"rendered":"GrabFood PH To Implement Penalties and Account Suspension for Cancelled Orders"},"content":{"rendered":"

Following the recent issues of unclaimed GrabFood deliveries circulating online, Grab Philippines<\/strong> warns customers of a possible penalty<\/strong> and account suspension<\/strong> to customers who are “no-show” or cancels orders on the app<\/strong>.<\/p>\n

Also read:\u00a0How To Use GrabFood and GrabExpress<\/a><\/em><\/p>\n

\"\"IMAGE from GrabPH<\/em><\/span><\/p>\n

News has been rounding up all over social media about Grab Philippines’ drivers suffering from\u00a0cancelled\u00a0and unclaimed orders.\u00a0Concerned netizens have been expressing their dismay to the issue and started a petition ‘Remove Cancel option in Grabfood Philippines<\/a>‘, garnering over 30,000 signatures that finally\u00a0got the attention of the company.<\/p>\n

Grab Philippines clarifies that they DO NOT<\/strong> allow cancellations once orders are placed. Here’s a rundown of GrabFood Facts and\u00a0important reminders for a responsible ordering:<\/p>\n

No Cancellation<\/h3>\n

\"\"IMAGE from GrabPH<\/em><\/span><\/p>\n

GrabFood customers must be very careful in placing orders because once the order is placed, and the partner merchant starts preparing\u00a0it, a pop-up note will appear informing you that\u00a0cancellation is no longer available.<\/p>\n

Driver Reimbursements<\/h3>\n

<\/h3>\n

\"\"IMAGE from GrabPH<\/em><\/span><\/p>\n

Following the stories of the riders with incidents of “no-show”, Grab Philippines announces a driver reimbursement policy. One must keep in mind that these riders may be reimbursed, but the money usually takes a few days to be received—and a portion of the riders live through a day-by-day profit.<\/p>\n

Penalty and Account Suspension<\/h3>\n

\"\"IMAGE from GrabPH<\/em><\/span><\/p>\n

In line with the Php 50 charge for canceled Grab rides, Grab Food will also be\u00a0implementing a\u00a0possible penalty and account suspension to customers who are “no-show” or cancels orders.<\/p>\n

Also read:\u00a0Grab Now Charges Php 50 for Cancelled Rides<\/a><\/em><\/p>\n

Further, Grab Philippines encourages everyone to use the service responsibly by keeping in mind these reminders:<\/p>\n

    \n
  1. Make sure you log in the correct drop-off address.<\/li>\n
  2. Ensure that your orders are correct before placing them.<\/li>\n
  3. Keep in contact with the GrabFood rider by messaging or calling them.<\/li>\n<\/ol>\n

    For more updates and information, you may visit their Facebook page at\u00a0facebook.com\/GrabPH<\/a>.<\/em><\/p>\n

    \n

    Source:\u00a0GrabPH<\/a><\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

    Following the recent issues of unclaimed GrabFood deliveries circulating online, Grab Philippines warns customers of a possible penalty and account suspension to customers who are “no-show” or cancels orders on the app.<\/p>\n","protected":false},"author":3,"featured_media":45001,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[4761,5915,9366,9365,9369,9370],"class_list":["post-44999","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-and-current-events","tag-grab-ph","tag-grab-philippines","tag-grabfood","tag-grabfood-ph","tag-grabfood-ph-cancellation","tag-grabfood-ph-cancellation-policy"],"acf":[],"jetpack_featured_media_url":"https:\/\/primer.com.ph\/blog\/wp-content\/uploads\/sites\/14\/2019\/06\/Grab-Food-e1561447280780.jpg","_links":{"self":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/44999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/comments?post=44999"}],"version-history":[{"count":8,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/44999\/revisions"}],"predecessor-version":[{"id":66236,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/44999\/revisions\/66236"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/media\/45001"}],"wp:attachment":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/media?parent=44999"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/categories?post=44999"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/tags?post=44999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}