{"id":43133,"date":"2019-05-08T09:50:35","date_gmt":"2019-05-08T01:50:35","guid":{"rendered":"http:\/\/primer.com.ph\/blog\/?p=43133"},"modified":"2019-05-08T11:01:47","modified_gmt":"2019-05-08T03:01:47","slug":"grab-now-charges-php-50-for-cancelled-rides","status":"publish","type":"post","link":"https:\/\/primer.com.ph\/blog\/2019\/05\/08\/grab-now-charges-php-50-for-cancelled-rides\/","title":{"rendered":"Grab Now Charges Php 50 for Cancelled Rides"},"content":{"rendered":"<p>You might want to\u00a0refrain from cancelling rides as Grab now charges riders <strong>Php 50<\/strong> for such action, as part of the company&#8217;s &#8220;Better Everyday&#8221; campaign.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-43138\" src=\"https:\/\/primer.com.ph\/blog\/wp-content\/uploads\/sites\/14\/2019\/05\/Grab-Philippines.jpg\" alt=\"\" width=\"800\" height=\"534\" \/><\/p>\n<p style=\"text-align: justify\">You can still cancel for <strong>free<\/strong> but only <strong>within 5 minutes<\/strong> after a driver accepts your booking.<em>\u00a0<\/em>You&#8217;re also entitled to cancel for free under the following conditions:<\/p>\n<ul>\n<li>If the driver isn\u2019t moving towards the pick-up point (or going the wrong direction)<\/li>\n<li>If the driver takes 15 minutes longer than the first estimated time of arrival<\/li>\n<li>If the driver indicates that he has arrived when he or she has not<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4628\" src=\"https:\/\/primer.com.ph\/blog\/wp-content\/uploads\/sites\/14\/2016\/01\/grab-e1453982472779.jpg\" alt=\"\" width=\"960\" height=\"708\" srcset=\"https:\/\/primer.com.ph\/blog\/wp-content\/uploads\/sites\/14\/2016\/01\/grab-e1453982472779.jpg 960w, https:\/\/primer.com.ph\/blog\/wp-content\/uploads\/sites\/14\/2016\/01\/grab-e1453982472779-300x221.jpg 300w, https:\/\/primer.com.ph\/blog\/wp-content\/uploads\/sites\/14\/2016\/01\/grab-e1453982472779-768x566.jpg 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/p>\n<p>However, note that your account may be suspended temporarily for 24 hours if you fail to comply with these conditions:<\/p>\n<ul>\n<li>Maximum of two cancellations in 1 hour<\/li>\n<li>Maximum of three cancellations in 24 hours<\/li>\n<li>Maximum of five cancellations in 7 days<\/li>\n<\/ul>\n<p style=\"text-align: justify\">On the other hand, if a driver cancels your ride, Grab will award you with <strong>30 reward points<\/strong> to compensate for the inconvenience. Said rewards are only given once per day. Their Star Ratings are also reduced when they cancel on you as they have the Platinum, Gold, Silver, or Member tiers, which is the same as riders.<\/p>\n<p style=\"text-align: justify\">For fees that were charged incorrectly, Grab may refund fees within <strong>48 hours<\/strong> if reported via their Help Centre.<\/p>\n<hr \/>\n<p><span style=\"font-size: 10pt\"><em>Source: <a href=\"https:\/\/www.grab.com\/ph\/blog\/update-on-cancellation-policy\/\">Grab<\/a><\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You might want to refrain from cancelling rides as Grab now charges riders Php 50 for such action, as part of the company&#8217;s &#8220;Better Everyday&#8221; campaign.<\/p>\n","protected":false},"author":3,"featured_media":43138,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[416,8841,4761,5915],"class_list":["post-43133","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-and-current-events","tag-grab","tag-grab-cancellation-fee","tag-grab-ph","tag-grab-philippines"],"acf":[],"jetpack_featured_media_url":"https:\/\/primer.com.ph\/blog\/wp-content\/uploads\/sites\/14\/2019\/05\/Grab-Philippines-e1557195788176.jpg","_links":{"self":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/43133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/comments?post=43133"}],"version-history":[{"count":4,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/43133\/revisions"}],"predecessor-version":[{"id":43179,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/43133\/revisions\/43179"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/media\/43138"}],"wp:attachment":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/media?parent=43133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/categories?post=43133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/tags?post=43133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}