With the goal of giving its customers the advantage to request for their monthly energy consumption break down, easy access of paying bills and acquiring of online services, Meralco stated that they will soon be building and launching a new service portal by the first quarter of 2018.<\/p>\n
The Manila Electric Company or Meralco is one of the largest distributor of electrical power in the country. Lately, Meralco announced that their new service portal known as the Customer Experience Engine or the CXE will soon be finished and will take its flight possibly on the first quarter of the upcoming year.<\/p>\n
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A report from Rappler\u00a0states that Meralco, through their chief technology advisor, Mr. Gavin Barfield, aims\u00a0to reach the public by entering the\u00a0\u201ctouchscreen generation\u201d. It is the generation enticed and transformed by digital technology that is\u00a0widely accepted by almost all people in the country.<\/p>\n
Through the creation of the newest portal that Meralco has in store to its clients, through the\u00a0Customer Experience Engine or the CXE, it will\u00a0 guarantee the\u00a0customers a hassle-free transaction by committing and providing a digital way of transaction, beneficial both for the clients and the company as well.<\/p>\n
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Upon its launch on the first quarter of 2018, through the Customer Experience Engine (CXE), customers or loyal clients will be able to file and complete their transactions by\u00a0using their personal accounts logged into the application, pay bills without the feel of a hassle, be granted a speedy request for their monthly energy consumption break down, inquire\u00a0regarding a particular service, and a lot more.<\/p>\n
Aside from that, through upcoming launch of the \u00a0Customer Experience Engine (CXE) introduced by Meralco, both time and money will be saved.\u00a0\u00a0In addition, this platform introduced by Meralco will serve as a gateway for customers to achieve hassle-free services which have been desired by many for a long period of time now.<\/p>\n
Written By: Patricia Antoinette M. Nacianceno Meralco announced that they will soon be building and launching a new service portal called the Customer Experience Engine. <\/p>\n","protected":false},"author":3,"featured_media":23518,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[35,5],"tags":[4573,2760],"class_list":["post-23516","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements","category-news-and-current-events","tag-customer-experience-engine","tag-meralco"],"acf":[],"jetpack_featured_media_url":"https:\/\/primer.com.ph\/blog\/wp-content\/uploads\/sites\/14\/2017\/11\/Meralco_power_rate_hike_CNNPH-e1511838402545.png","_links":{"self":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/23516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/comments?post=23516"}],"version-history":[{"count":12,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/23516\/revisions"}],"predecessor-version":[{"id":65458,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/posts\/23516\/revisions\/65458"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/media\/23518"}],"wp:attachment":[{"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/media?parent=23516"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/categories?post=23516"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/primer.com.ph\/blog\/wp-json\/wp\/v2\/tags?post=23516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nSource: Rappler<\/a>
\nImage Source: Rappler<\/a>, CNN Philippines<\/a><\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"